1. Contact us on WhatsApp providing your date, number of pax, and tour type (e.g., Ipoh to Cameron Highlands)
2. If you have a specific language preference, please notify us. English-speaking drivers and guides are particularly limited
3. You can also let us know if you have any unusual luggage (e.g., wheelchair, golf bag, baby car seat/ stroller, etc) and if anyone in your group has dietary restrictions
4. List out places (if any) that you do not want to miss on your tour (e.g., 3 to 5 locations is a reasonable number)
5. Wait for us to get back to you with a quote
6. If agreeable, we will confirm our team’s availability and revert
7. Make the deposit payment (more details in the next section)
8. You will receive your confirmation details after the deposit payment
9. Guide, driver, and vehicle details will usually be sent to you during the same week as your tour
10. Complete the balance payment (read more in the next section).

How Payment Works

We require a deposit payment to be made at least the day before the start of your tour. The balance amount is be paid before your tour ends, preferably at the start of the tour and in the same currency as the deposit payment.

A deposit is expected before your tour can be confirmed. This is usually 10% of the total amount quoted.

We have both Malaysian and Singaporean bank accounts. If you would prefer, PayPal transfer is available too but with additional fees to offset PayPal fees charged on our side.

Note: Payment by card is currently not accepted.

How To Cancel Or Modify Your Tour

Always notify us as soon as possible if there are changes to your plans. These include but are not limited to:

• Tour date
• Pick up location and time
• Number of pax or luggage
• Change of end destination or places of interest

If you do not show up for your tour or cancel your tour date, you will not get back your deposit payment, but you may be able to postpone your date within the same year.